News | Oregon

'Catastrophic Failure' Hits State Data Center Communications

OPB | July 16, 2013 12:13 p.m. | Portland

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The state’s data center crashed Monday night leaving  more than 90 Oregon agencies unable to communicate until Tuesday morning.

Administrative Department spokesman, Matt Shelby says their vendor, Hitachi, was adding storage capacity in a planned upgrade when there was a “catastrophic failure.”

He says many state services were down, like ODOT’s TripCheck road cameras.

“The Department of Forestry was responding to a fire in Prineville. And didn’t have access to some of their database forms,” Shelby said.

Tom Fuller with the Employment Department says about $18 million also didn’t go out to 70,000 unemployed.

“People receive their first unemployment benefit check in the mail, so those folks will see more of a delay, but everyone else gets theirs direct deposit or on a ReliaCard,” Fuller said.

The system is now running again. The crash affected communication, with no loss of data.

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