Let's Go into E-Business!
Imagine that you want to take your local pizza business into the exciting, new world of e-commerce. How will you change your business plan to get the six billion potential customers around the world to want to buy pizza from you?
Besides adding a Web site to your existing business, what else do you have to do to customize your business for e-commerce? There are many questions that need to be answered before you can go into e-business, such as:
  • What language(s) will your Web site use?
  • How will you be paid? Will you accept all currencies?
  • How will the pizzas be delivered to all your new e-customers?
  • When will you be open for business? If a customer in Japan wants to order a pizza for dinner, what time will it be for you in Oregon?
  • What kind of pizza toppings will you offer your new customers? You might want to check out the following marketing information!
Country Favorite Pizza Topping
Australia Eggs
Bahamas Barbecued chicken
Brazil Green peas
Chile Mussels and clams
England Tuna and corn
France Fresh cream
Guatemala Black bean sauce
India Pickled ginger
Japan Squid
US Pepperoni
(Source: Food and Wine Magazine)
The bottom line about e-commerce is that smart business decisions must be made in order for the e-business to succeed: from Web site design to marketing to customer service to shipping and inventory, etc. As e-commerce experts say, "A Web site does not an e-business make!"