Last month, the Oregon House passed a bill that would change the way insurance companies are regulated in Oregon. If passed, insurers would be subject to the Unlawful Trade Practices Act, the same law that applies to all kinds of products sold in the state. Right now, the Oregon Insurance Division takes calls from consumers who feel like they’ve been wronged by insurers.
Rep. Brian Clem (D-Salem) has been advocating for this legislation for years. The last effort, in the 2011 session, got stalled in committee. Clem is particularly passionate about this because of a bizarre and bewildering experience his family went through when an insurer denied his mother-in-law’s claim because they were under the false impression that she was dead.
Have you had a bad experience with an insurance company? What happened? Did you feel like you had all the necessary tools to address the problem? Do you work for an insurance company? How would you be affected by this legislation?
- Brian Clem: Oregon State Representative (D-Salem)
- Steve Patterson: Vice President and General Counsel for Oregon Mutual Insurance