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The U.S. Department of Justice has a website that outlines information about service animals. The website is www.ada.gov and look at publications. The last question about allergies is addressed in the ADA Business brief on Service animals. It states that allergies and fear of animals is generally NOT valid reasons for denying access or refusing service to people with service animals.
I work for the City of Vancouver, Vancouver-Clark Parks and Recreation and run programs for individuals with disabilities. We recently had an individual sign up for a trip and indicated that she had a service animal. When she showed up it was seriously questioned whether the dog was a service animal or a pet and unfortunately I was out sick that day. On returning to work and looking up the requirements under the ADA I found that we could ask the question what task does your service animal perform for you. You cannot ask for identification or documentation that the animal is a service animal.
posted 3 years, 5 months ago
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