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Northwest Hispanics Use Word-of-Mouth, Communities To Access Services

Northwest Hispanics Use Word-of-Mouth, Communities To Access Services

021611AK_Stone.wav :17 Cut and Copy 2/16/12 Anna King/CF

WALLA WALLA, Wash. – Northwest Latinos tend to get information about public services from word-of-mouth more than they do from the Internet and other sources. That’s one finding from community-based research by students at Whitman College in Walla Walla, Washington.

Specifically, the students surveyed neighborhoods with predominantly Latino populations.

Julia Stone is one of the four Whitman researchers on the project. She found that those communities were helping each other with home repairs and with getting medical help for their children. They weren’t using news ads, pamphlets or web pages.

“We’re finding that these personal relationships and these personal connections, that’s how they are finding out about food distribution handouts, and that’s how they are finding out about certain programs,” Stone says. “So, that’s going to be really critical for these people who don’t have access to Internet and who don’t know where to go.”

Stone’s project is one of several reports recently produced by Whitman College students on Latino populations throughout Washington state.

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