Portland City Hall

Portland City Hall

City of Portland

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OPB reporter Rebecca Ellis revealed long-standing internal issues at the Portland Office of Community and Civic Life. Employees have filed numerous complaints about dysfunctional and abusive managers. Now, a new commissioner is in charge of the bureau. Ellis joins us to talk about what she learned and what might change under Commissioner Jo Ann Hardesty.

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‘A culture of fear’: Staffers say Portland’s civic life office is anything but civil

For years, rank-and-file staff have been sounding alarms about management at the bureau that they allege ranged from sloppy to abusive: filing at least four complaints with human resources, 11 union grievances and 20 complaints with the city’s ombudsman. The bureau’s turnover rate alone, in the words of one labor expert, should have cast a “flashing red light” over management problems.